Frequently Asked Questions | Healthspring
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Healthspring is a chain of clinics which has full-time doctors who are Family Health Experts dedicated to primary healthcare. We place patient care and convenience above all else, and aim to be the patients’ support in his/her hour of need.We have a vast network of health centres which take care of every healthcare need.
Healthspring has a team of Doctors which comprises of full-time family physicians, dieticians, physiotherapists, gynaecologists, paediatricians and orthopaedic doctors, supported by a crew of in-house nurses, phlebotomists, technicians and pharmacists.
Healthspring combines all the medical services in one place – consultation with an expert, diagnostic test conduction- pathology tests, radiology tests, minor procedures, vaccinations, and pharmacy – within the centre itself to maximize patient convenience.
As part of its corporate offering, Healthspring extends a truly comprehensive package of health and wellness solutions to over 100 corporate and institutional clients across India. These are a mix of diagnostic health assessments coupled with preventive programs to put employees on a sustained path of health awareness and action.

Healthspring was founded in early 2010 by Dr. Gautam Sen and Mr. Kaushik Sen.
Dr. Gautam Sen, the Chairman of Healthspring, is one of the most highly accomplished Oncology surgeons in India, well-known for his unrelenting efforts in the field of General Surgery and Surgical Oncology since the past 40 years. He currently heads Surgical Education at the Association of Surgeons of India as Director and holds the position of Chairman of the College of Surgeons of India, President of the Association for Trauma Care of India.
Mr. Kaushik Sen, co-founder of Healthspring, is a post-graduate from Harvard Business School, with national and international business experience spanning over a decade. Currently heading the organisation as the CEO, he plays a central role in the establishment and expansion of Healthspring.

Our aim is to keep you healthy and away from hospitalization. We want to bring back the old concept of the trusted family physician supported by team of dieticians and physiotherapist to take overall care of yourself. At Healthspring, all the primary healthcare facilities are readily available under one roof for maximum convenience of the patients.Every service and facility of Healthspring is designed keeping the patient as the focal point.
With the view of being easily accessible, so that a centre is within reach for patients whenever and wherever they need us, we have centres spread out all over the city, with new centres coming up in more localities.

Healthspring Family Health Experts has its Head Office located at Nariman Point, Mumbai. Healthspring Centres are spread across entire Mumbai – Andheri, Juhu, Malad, Goregaon, Borivali, Thane, Vashi, Powai, Mulund, Dadar, Kemps Corner, Khar and Cuffe Parade, Nerul and Sanpada. We are rapidly expanding outside Mumbai to with centres running in Pune at Amanora mall, Kalyani Nagar and S B Road. Also, we have upcoming centres in Chembur and Aundh.
All of Healthspring’s corporate health offerings are delivered pan India, covering the geographically distributed workforce of its clients across the country. These are delivered through a mix of onsite presence, mobile Healthspring teams and local area partnerships.

Healthspring provides highly comprehensive services in family health, primary healthcare and occupational healthcare. Healthspring has dedicated centres in 19 locations, which are open all 7 days of the week.
The centres are open throughout the day from 8 am to 9 pm. We provide all round services to attend to all your medical needs – full-time doctors, nurses, technical assistants, phlebotomists, pathology tests, radiology tests, minor procedures, vaccinations along with and in-house pharmacy for provision of best care.
Right from the doctor consultation till diagnostic tests, and delivery of medicines – all aspects will be taken care of in every single centre.
In addition to services in the Centres, we provide our Members with 24×7 medical emergency response service, and also special doctor home visits if required.
For our corporate clients, Healthspring provides a wide array of services covering Integrated Health checks, 24X7 Medical Emergency services, Tele-health, Doctor On-site, Wellness at the work place and Occupational Health Services.

The main motto of Healthspring is to provide high-class services with a patient-centric approach.
Services provided by Healthspring Family Health Experts:
Consultation with Full-time doctors with immense experience
Dedicated Gynaecologists and paediatricians for your family
In-house ENT specialists,
In-house Orthopaedic Doctors
In-house Dieticians
In-house Physiotherapists
Home Delivery of Medicines to members
Exclusive 24×7 emergency response service for members only
Home visits – by a doctor or a nurse when required
Comprehensive Annual Health checks
Systematic Diabetes Management Program
Comprehensive Hypertension Management Program
Holistic Wellness Programs – including Yoga
Facilities provided at the Centre:
Pathology tests
Radiology facility
In-centre pharmacy
Prior appointments with our exclusive external specialist network.

Healthspring provides various programs on two different scales:
For Members
These are packages designed for individuals, who become members of Healthspring. We have a variety of packages for individuals and for families.
The most important services provided to our members is our 24×7 emergency response service.
Doctor check-ups, follow-ups
Home call services
Free home delivery of medicines
Diabetes and Hypertension Management Programs
Women’s Health Program
For Corporates
The Healthspring Corporate Wellness Program are designed especially for those individuals who lead hectic lives, and find it difficult to take out time for regular health checks. Healthspring aims to be the health support for all the employees, and does so by providing healthcare services to the entire organization. This improves the overall employee fitness, and leads to increased productivity levels.
Full Health check-ups for employees
Regular doctor visits
On-site Clinics
On-site visits by psychologist
Team building activities which promote health and fitness
Fun organizational activities
Diet counselling
Physiotherapy sessions
Yoga sessions

After joining Healthspring as a Member, Healthspring will take responsibility of all your healthcare requirements. Along with all our services of doctor consultation, easy facilitation of diagnostic tests, in-house pharmacy, Healthspring Members enjoy many more exclusive services.
Members can avail the Doctor home visit services – a doctor or nurse will visit your home to provide help – be it a consultation, blood pressure check , blood sample collection, or for a physiotherapy session. This facility is extremely useful in cases like – for the elderly who cannot visit the centres or patients who are bed-ridden, have difficulty in moving about or are recovering from illness.
We maintain the medical records of each and every patient diligently. This is of immense value in an emergency – where the doctor will be equipped with your entire medical history, which can be readily produced whenever and wherever required.
The most significant service for members is our 24×7 medical emergency response service. Over a 1000 lives have been saved till now because of this service. We have a helpline which responds immediately to your emergency and provides instant assistance. This helpline is active 24×7, throughout the year. Thus, a doctor from our network will always be there for you in your time of emergency!
Once you become a Healthspring member, Healthspring takes care of regular doctor check-ups, regular follow-ups, re-stocking of your medicines, and also delivery of your medicines to your house.
Healthspring also provides free home delivery of medicines for members. Healthspring’s vigilant pharmacists keep themselves updated of the members’ medicine requirements in advance, and also supply the required medicines right at your doorstep.
Healthspring members also have discounts on all facilities – consultations, minor procedures, pathology, radiology at the centre as well as the pharmacy; they also have a wide selection of health plans to choose from as per their requirements.
Members are the topmost priority at Healthspring. Every aspect of our care-giving services – right from consultation to diagnosis to prognosis will be of uncompromised quality and completely hassle-free for the patient.

Healthspring services can be availed by one and all. You can walk in to any of our centres, where you can meet our doctors for a normal consultation. Full-time family physicians are present in our all centres for the whole day, all days of the week to understand your medical problem and give you the best treatment.
You can also avail other facilities at our centres – pathology, radiology, pharmacy. In case you do not have a prescription, you can consult the doctor present in the centre and then get your tests done.
You can also become a Healthspring Member. Members typically sign up for a year-long health plan as per their choice from a plethora of packages.
Healthspring will be your unyielding support for your each and every healthcare need.

Contact Us

Healthspring Head Office Address :
5th Floor, East Wing, Forbes Building,
Charanjit Rai Marg, Fort, Mumbai, Pin – 400001
Call: 022 6130 3434

For any grievances, write to,
Rajeev Desai, Grievances Officer

Center Locator

We have multiple clinics across several locations in the following cities. To find a clinic nearest to you, click on the city below.