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June 26, 2017

Emergency Assistance Program

Banglore Ambulance Mailer_v1

Healthspring is pleased to announce the launch of its ‘Emergency Assistance Program’, a service that will be provided by its partner, Arera Technologies Pvt. Ltd.

In the event of a medical emergency, Healthspring members can dial the following numbers to seek 24 x 7 ambulance services.

Main Helpline Number: 08067335555

Alternative Numbers: 7022007613, 7022007612, 7022007616

Arera Technologies Pvt. Ltd. will endeavour to dispatch the nearest ambulance, based on customer location, from within its network, in the shortest possible time. Subsequently, the ambulance will
transfer the customer to a medical facility that is nearest to the customer’s location or a medical
facility of the customer’s choice.

Rates for the ambulance services vary depending upon type of ambulance and distances covered (see
table below) *. Payment for these services, as well as any auxiliary charges that may be incurred
during the course of the medical emergency, will be made directly by Healthspring members to the
ambulance service provider.

Distance

(in km.)

Basic Ambulance

(In Rupees)

Advanced Life Support (Cardiac) Ambulance

(in Rupees)

0 – 5 700 3500
5 – 10 1000 3500
10 – 20 1500 4000
20 – 30 2000 5000
30 – 50 3500 6000
50 – 100 4000 7000
100 -150 5000 10000
150 -200 6400 12000
200 -250 7300 14500

For any feedback, please send a mail to Arera Technologies Pvt. Ltd. at: contact@vmedo.com
*Rates are subject to change